A phone company that answers the phone.
We run it. You use it. Intrepid Telecom is an FCC-registered VoIP provider delivering hosted business phone service, with every feature included and a support team that knows your system by name.
Everything a business phone system should do
One price per user covers the full system. We set it up, keep it patched and secure, and handle every move, add, and change for you.
- Auto attendant and IVR Menus, greetings, and time-of-day routing.
- Ring groups and call queues Get calls to the right people, in the right order.
- Voicemail to email Messages arrive as audio files in your inbox.
- Mobile and desktop apps Take your business line on your cell or laptop.
- Call recording With searchable recording reports and retention you control.
- Custom reporting and dashboards Call volume, wait times, and agent activity, built around what you track.
- Business texting and fax Send and receive from your business numbers.
- Desk phones Provisioned and ready when they come out of the box.
- Your numbers Bring them with you, or pick new local and toll-free numbers.
- E911 A registered address for every location.
Usage charges apply to texting, fax, and inbound toll-free calls.
Switching doesn't mean missing calls
We build and test your new system before a single number moves. When cutover day comes, your phones just start ringing on Intrepid.
Send us your current bill
We'll quote the same service, show you the difference, and map out your call flows.
We build it on temporary numbers
Your system is configured, your phones are provisioned, and every call path is tested while your old service keeps running.
Your numbers port over
We file the port and track it with your old carrier. Ports usually complete in 7 to 14 days.
Cutover
Calls land on the new system the moment the port completes. No downtime, no weekend fire drill.
Carrier-grade service. A team that knows you.
We're an FCC-registered interconnected VoIP provider, registered in the FCC Robocall Mitigation Database, running our systems in enterprise data centers with high-availability and multi-region designs.
When you call, you reach the people who built your system, not a ticket queue. Ask, and we'll put you in touch with customers who'll tell you what that's like.
Already own a phone system?
Keep it. We'll take over management of your existing PBX, including updates, security, and every day-to-day change, and provide the phone service behind it. We've been running Asterisk and FreePBX systems for more than 15 years.
Ready for medical offices
HIPAA-ready, with access controls, call recording retention, and PHI handling built in. Ask us about a Business Associate Agreement.
Simple pricing
$19.99 per user, per month
Every feature on this page, included. Larger offices and multi-site companies get volume pricing.
- Month-to-month available, with a one-time $5 port-in fee per number
- Lower rates on 1-year and 3-year terms
- Usage charges for texting, fax, and inbound toll-free
- Plus applicable taxes and regulatory fees
Before you switch
Can we keep our phone numbers?
Yes. We port your existing numbers from your current carrier. Ports usually take 7 to 14 days, and we run your new system on temporary numbers until they arrive.
Will we miss calls on the day we move?
No. Your old service stays live until the port completes, and your new system is already built and tested by then. Calls simply start arriving on Intrepid.
Do we need new phones?
Often you don't. We provision Yealink, Polycom, Grandstream, Sangoma, and Cisco phones, and we'll check yours when we quote. If you need new ones, we supply them ready to plug in.
Is there a contract?
Month-to-month is available, with a one-time $5 port-in fee per number. If you'd rather lock in a lower rate, choose a 1-year or 3-year term.
What happens with 911?
Every location gets a registered E911 address, and we update it when you move. Read the E911 customer agreement for how 911 works on internet phone service.
Who answers when something breaks?
Our team, Monday to Friday, 8 to 5 Central, and around the clock for outages. Call (281) 826-5800.
Send us the bill you pay now.
We'll quote the same service, show you what you'd save, and plan the switch around your schedule.